FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to instashop.com.pk@gmail.com.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Frequently Asked Questions

InstaShop is an online store offering fashion, beauty, home décor, party supplies, and more — all in one place at affordable prices.

Yes, we deliver all over Pakistan through trusted courier services.

Standard delivery time is 7 to 10 working days depending on your location.

We accept Cash on Delivery (COD), bank transfers, and major mobile wallets (Easypaisa, JazzCash, etc.).

Yes, you can return or exchange products within 7 days of receiving your order, provided they are unused and in original condition.

Once your order is shipped, you’ll receive a tracking link via SMS or email to monitor its progress.

Yes! Many of our items (like curtains or party decor) offer customization. Details are mentioned on each product page.

Absolutely. We ensure that every product listed on InstaShop is quality-checked and genuine.

Please contact our support team within 48 hours of delivery with photos. We'll resolve it quickly.

You can reach us via email at instashop.com.pk@gmail.com or through our social media pages.

Unable to find satisfactory answers ? Contact Support